FREQUENTLY ASKED QUESTIONS

Content Evaluation

• What is content evaluation?
• Why does my book undergo a content evaluation?
• How long is the content evaluation process?
• What do you look for during content evaluation?
• What are best practices to make sure my manuscript and materials meet the standards of content evaluation?
• If U.S. Copyright is automatic, then why do people register for U.S. Copyright?
• What is the difference between U.S. Copyright protected and U.S. Copyright registered?
• How can I tell if content is U.S. Copyright protected?
• Does citing the source material clear me of copyright infringement?
• How do I obtain permission and what do I do with it?

Please note: Due to the nature and complexity of the legal system, Partridge India does not claim to have intimate knowledge of the specific details regarding legal questions. For more detailed information about legal and copyright concerns speak to a local attorney or visit www.copyright.gov for more information.

PayPal

• How do I create a PayPal account?
• Can I pay by installment through PayPal?
• Is Partridge India charging extra for PayPal transactions?
• How much will PayPal charge me?
• Can publishing consultants or Payment Central Representatives provide estimates on transaction and/or conversion fees prior to processing the sale?
• What do I need to pay via PayPal?
• How soon can I use my newly created PayPal account?
• What are the PayPal services available to Indians?
• Can I use my India-issued debit or credit card to pay for my purchase through PayPal?
• Can I view PayPal’s user agreement?
• How does PayPal protect my privacy?
• Where can I find answers to my other PayPal questions?

Royalties

• Will I make money when my book is bought directly from Partridge India?
• How is the price of my book determined?
• What does "distribution cost" mean?
• How does Partridge India calculate royalty payments?
• What is the author’s royalty percentage?
• Can I change the price of my book later?
• How am I paid for my royalties?
• When am I paid royalties? When do quarters start and end?
• Can my royalty cheque be split between a co-author and myself?
• Can I arrange for someone else to receive my royalty payments?
• What is the difference between a channel or retail sale and a Partridge India sale?
• Am I paid royalty on books I purchased?
• I've noticed my book being sold as "used" on websites but I have not received payment. Why haven't I been paid?
• Why is my book listed at a different price on certain websites?
• How can I track my book sales?
• Why does it take so long for Partridge India to post sales from retail bookstores?
• A bookstore ordered copies of my book at the end of last month, but those sales aren't appearing on my monthly statement. Why?
• How long does it take for a sale to be listed in my online “Sales Activity Report”?
• How do I know that I am being paid fairly for my book sales?
• I do not have a Social Security number because I am not a U.S. Citizen. What now?
• Minimum Threshold for Payments
• IRS Tax Form for Non-US Citizens
• IRS Tax Form for US Citizens
• Will Partridge India send me a 1099 to report additional income from royalty payments?

E-book Information

E-book Submission Guidelines

• Why are submission guidelines different for e-books?
• I’ve published with you before and you didn’t have these guidelines. What has changed?
• Can I submit a PDF for you to use when formatting my e-book?
• Can I distribute my e-book for free?
• Is it possible to advertise a special price on my cover?
• I’d like to embed a video file in my e-book. Can you?
• What are specific vendor requirements?
• Amazon doesn’t require some of the guidelines written in your policy. Why have you implemented them?

BookStub™ Cards

• How do I sideload my Mobi e-book file onto my Kindle Fire?

Tax Information

• What tax information can Partridge India provide for me?
• When does Partridge India mail the 1099-MISC or 1042-S?
• Why didn’t I get a 1099-MISC this year?
• If I was paid under four thousand seven hundred and seventy-five INR (₹4,775) in royalties, do I have to report it on my income tax?
• Why is the income stated on my 1099-MISC or 1042-S form not equal to the sum of my royalty payments for the calendar year?
• When will Partridge India post Quarter 4 royalties so I can complete my income tax return?
• I submitted a Form W-9 or a Form W-8BEN in the past. Why am I being asked for it again?
• I opted-out of submitting my tax information. Why does Partridge India continue to request my tax information?
• If my company should receive the royalties instead of me, as the author, what do I need to do?
• My company’s W-9 was accidentally added to my individual account (or vice versa). How can I correct this?
• I am an international author, what do I need to do regarding the tax forms and ID numbers?
• How do I know if my country has a tax treaty with the United States that allows me to claim a lower rate of withholding?
• What if I don’t have an ITIN?
• What if I don’t have an EIN?
• How do I file Form W-7 with the IRS (to obtain an ITIN)?
• What is a 1099-MISC form?
• Who will receive a 1099-MISC form?
• What if there is an error on the 1099-MISC form? Is it too late to make changes?
• The amount on my 1099-MISC form doesn’t match my checks; what is wrong?
• One of my checks was not received during the tax year. May I request a corrected 1099-MISC?
• Why isn’t there a “Recipient’s Identification Number” on my 1099-MISC form?
• The “Recipient’s Identification Number” on my 1099-MISC form is incorrect; what do I do?
• The “Recipient’s name” on my 1099-MISC form is incorrect; what do I do?
• The “Recipient address” on my 1099-MISC form is incorrect; what do I do?
• I cannot locate my 1099-MISC form; how can I request a copy?
• Helpful Links

Digital Formatting and Digital Readers

• What is ePub?
• Can print-ready files be published in ePub format?
• What will be the pricing for the e-book? Can I decide on the price?
• What’s my royalty percentage?
• Will the price of the e-book sold on partridgepublishing.com/india change?
• When will the e-book be submitted to the retail channel?
• How long does it take for books to be posted on retail sites?
• Will I be able to see channel e-book sales in MyAccount?
• How many electronic reading devices are allowed to share my e-book? Can the purchaser make hard copies?
• Will colour e-books ever be an option?
• Will there be an ISBN for e-books?
• Where will potential customers be able to purchase my e-book?
• What is the Amazon Kindle?
• How does the partnership with Amazon Kindle benefit the author?
• What is Google Play Books?
• What is Rakuten Kobo Inc.?
• What is the nook?
• What is the iBooks Store?
• Why isn't my book in the iBooks Store?
• Which formats does each digital content device accept?

Book Sales and Ordering

• How do I place a book order?
• What discounts can I enjoy?
• Is shipping included for book copies and book orders?
• How can I check the status of my book purchase order?
• How will I know if Partridge India has received my order?
• My order hasn't arrived, what do I do?
• Can I cancel my book order?
• My order arrived, but it isn't the book or quantity I specified, what do I do?
• What are the returns and claims policies of Partridge India?
• What forms of payment does Partridge India accept?
• How do I get a refund for a book I've ordered?
• What is offset printing?
• What are the benefits of offset printing?
• Why would I want to do offset printing?
• What are the disadvantages of offset publishing?
• Is there a minimum print run that offset is available for?
• How much does it cost to do offset printing?