Will I make money when my book is sold online through Partridge Singapore?

You will earn a royalty amount when your book is sold through Partridge Singapore, as well as other online retailers. Review the rest of the Royalties FAQ page for more details about how and when you receive your earnings.

Please note that when you order your book through us and receive your author discounted price, you will not receive royalty for those books. Read the full FAQ about this below.

How is the price of my book determined?

We will provide a proposed retail price for the sales of your work in the distribution channel. However, if you purchase the option to set your own price, if offered, or if we otherwise permit you to set your own price, the retail price we suggest will be a proposed price for your work, and you will be responsible for accepting our suggested retail price or setting a different retail price for each format of the work, as long as the final retail price is within the limitation that we have set.

What is the royalty percentage for e-books?

The royalty for e-books is 50% of the net payments received by Partridge Singapore.

Can I change the price of my book later?

After the Retail Price is set, we reserve the exclusive right to modify the retail price of the work, should production costs change or market conditions warrant. You must approve such retail price change prior to it taking effect. If you do not approve the retail price change or we cannot contact you to obtain approval for the retail price change, all or certain formats of the work will be removed from distribution.

What is ‘distribution cost’?

Distribution cost is calculated by the costs involved in offering your book for purchase through various channels. These costs include maintaining a spot for your book on the retailers’ websites, keeping information current, order fulfilment, customer support and any other processes to ensure that your book is available to readers.

How does Partridge Singapore calculate royalty payments?

Partridge Singapore gives authors a royalty rate of 10% through our distribution channels for print and audio formats. Royalties are based on the payments we actually receive from the sale of printed or audio copies of your book, less any shipping and handling charges or sales and use taxes. Also, we offer discounts to retail and wholesale customers, so the royalty amount you receive depends on what type of customer bought your book and any discount they received. For each royalty-qualifying sale in a print or audio format through our website bookstores, you will receive 25% of the retail price.

You should be aware that the largest retailers, including Barnes & Noble and Amazon, place orders for Partridge Singapore titles through Ingram; those orders will appear as wholesale sales on your royalty statement.

For each royalty-qualifying sale of your work in digital format (eBook), you will receive 50% of the digital net, less any returns. The digital net equals the retail price less promotional discounts, distribution discounts, and sales taxes.

How am I paid for my royalties?

Royalties are calculated each calendar quarter, and payments are processed per the following schedule: first quarter (for sales January through March) payment by 31 May, second quarter (for sales April through June) payment by 31 August, third quarter (for sales July through September) payment by 30 November, and fourth quarter (for sales October through December) payment by 28 February of the subsequent year. The timing of actual receipt of the payment by the author may occur after these issuance dates, due to a variety of factors including, but not limited to, transit time in the mail.

If your quarterly determination of royalties in any calendar year exceeds seventy-five USD ($75), the payment shall be issued according to the schedule above. If the quarterly royalties due are equal to or less than seventy-five USD ($75), the quarterly royalty amount will be carried forward and added to the subsequent quarterly royalty amount due (cumulative author royalties). Until the cumulative author royalties exceed seventy-five USD ($75), each quarterly author royalties will be carried forward and added to the cumulative author royalties. Cumulative author royalties at the end of a calendar year will be issued by 28 February.

Minimum Threshold for Payments

If your quarterly determination of royalties in any calendar year exceeds seventy-five USD ($75), the payment shall be issued according to the quarterly payment schedule. If the quarterly royalties due are equal to or less than seventy-five USD ($75), the quarterly royalty amount will be carried forward and added to the subsequent quarterly royalty amount due. Until cumulative author royalties exceed seventy-five USD ($75), each quarterly author royalties will be carried forward and added to the cumulative author royalties. Cumulative author royalties at the end of a calendar year will be issued by 28 February.

Can my royalty cheque be split between a co-author and myself?

No, we currently do not offer the option to split the royalty payment between individuals. This is due to tax restrictions. You can, of course, do whatever you wish with the royalty payments once you receive them, but it will be up to you to split any payments with co-authors.

Can I arrange for someone else to receive my royalty payments?

Yes, you can, but only if you transfer to that person the entire rights of your agreement with Partridge Singapore. They will also hold the copyright for the book, but not the content of the book or your manuscript. If you would like to arrange this, please contact your publishing consultant.

What is the difference between a channel or retail sale and a Partridge Singapore sale?

If you purchased an ISBN and channel distribution, there are two different kinds of sales (if you have the distribution only through the Partridge Singapore Bookstore, which is free, then retail sales do not apply to you). When a book is bought from our website, it is considered a Partridge Singapore sale. A retail, or channel sale, is when the book is bought from any retailer other than Partridge Singapore (like Amazon.com or Barnes and Noble). The selling price must be the same for both Partridge Singapore and retail sales, but the royalty amount you’ll earn will depend on the type of sale.

Am I paid royalty on books I purchase?

It depends on how you place the order. If you place an order through Partridge Singapore, you receive an author discount so, no, you will not receive a royalty payment for that order. This is because you receive the ‘royalty’ as a discount up front. However, if you order directly through our website or a retailer and pay full price, then yes, you will receive a royalty payment for that purchase.

I've noticed my book being sold as ‘used’ on some websites but I have not received payment. Why haven't I been paid?

Often, retailers list books on their websites and advertise that they have ‘new and used’ copies of books. Retailers use this as a marketing tool to entice the consumer by frequently offering a small discount on the used version. This does not necessarily mean that they have an actual copy of your book on hand, which is most likely the case if you have not been paid a royalty for the book sale. If any books are sold to a retailer, you will earn the retail royalty amount which was agreed upon.

If a retailer or third party actually is selling a used copy of the book, you would have already been paid in the past for the original sale.

Why is my book listed at different prices on certain sites?

When you publish with Partridge Singapore, your book is circulated to various retail channels through Ingram, our distributor. Retailers can list your book at different prices, although most follow the suggested retail price which you select. However, some retailers may choose to list the book at a higher or lower price than the suggested retail price, which is completely within their rights. Regardless of what a retailer sells your book for, you will always receive the retail royalty amount agreed to during the production of your book.

How can I track my book sales?

Book sales are reported on the quarterly statements distributed with royalty cheques. Currently, we cannot track book sales mid-quarter.

Why does it take so long for Partridge Singapore to post sales from retail bookstores?

All companies have a month-end close process to collect and validate financial information, and Partridge Singapore is no exception. At the close of each month, Partridge Singapore must collect sales and printing information from each of our business partners. We reconcile book orders and book sales with printing information to ensure that every single copy that is printed is accounted for. Then, we consolidate sales from many different sources into a single monthly statement for each author.

The process of collecting, consolidating, closing and posting sales information from our partners can take more than four weeks. It is important to remember that the sales statements are not final, however, because information posts to them as it is received. This process may take time, but we think it is essential to provide you with information that is 100 percent accurate and to account for each and every sale.

Although we strive to post sales statements as quickly as possible, four times per year it takes us six weeks to post statements due to our royalty payout schedule. During these quarterly payment periods, our staff is busy preparing quarterly statements and arranging individual royalty payments.

A bookstore ordered copies of my book at the end of last month, but those sales aren't appearing on my monthly statement. Why?

There are two reasons this might occur. First, like many publishers, Partridge Singapore records a sale and pays royalties only after books are physically shipped. We may have an order in process at the end of a month, but if the books haven't shipped that month, then the sale will not be recorded until the following month.

What's more likely, however, is that the bookstore ordered either through the largest wholesaler, Ingram Book Company, or directly through its printing arm, Lightning Source, Inc. (LSI). Ingram and LSI are on a 4/4/5 accounting cycle. This means that they operate on a four-week, four-week, five-week financial calendar rather than a monthly calendar. The financial month-end close always occurs on a Friday and therefore is not always at the calendar end of the month. LSI reports monthly sales to Partridge Singapore according to the Ingram financial calendar, and Partridge Singapore in turn reports those sales to authors in the sales statement. Any sales in a calendar month that occur after the financial month end will not appear on your statement until the following calendar month.

How long does it take for a sale to be listed in my online “Sales Activity Report”?

The information in the “Sales Report” is updated throughout the quarter to give you an idea of how and where your book is selling. We deliver sales information to you as soon as we can, however this data cannot be updated in real time and may not reflect finalized information.

The time it takes a sale to be listed in your sales report is determined by the type of sale:

Sale type

Time until listed

Partridge Singapore Bookstore

72 hours

Consumer sales (i.e., call-in purchases through Partridge Singapore)

72 hours

Retail sales (e.g., Amazon.com)

Four weeks or more

Please note: External retailers —Amazon and Barnes and Noble— operate under their own schedules, and Partridge Singapore cannot control the frequency with which they report sales information.

How do I know that I am being paid fairly for my book sales?

You will be provided with a royalty statement showing book sales and royalty payment details each quarter. These statements are compiled and cross-examined by multiple parties to ensure an accurate record.

Both our printer and distributor employ independent auditing firms to verify the book sales data. Additionally, a globally recognised accounting firm conducts yearly audits of our finances to ensure accuracy. But if you feel there has been an error in your royalty payment report, you can contact your publishing assistant to look at the matter more thoroughly.

I do not have a Social Security number because I am not a U.S. Citizen. What now?

Even if you live outside of the United States, you will still earn a royalty just as our American authors do, but we are required to withhold 30 percent of your royalty earnings. This percentage will be withheld unless you apply for a foreign tax number by submitting a W-8BEN. With a foreign tax ID, we're no longer required to withhold taxes. Any money that was previously collected can be reclaimed with your taxes at the end of the year, but we cannot repay it.

For more information, or to download a W-8BEN, visit www.irs.gov.

IRS Tax Form for Non-US Citizens

To comply with U.S. tax withholding and reporting requirements, we require a valid IRS Form from our authors. Where there is no IRS Form received by our offices identifying your Taxpayer Identification Number or Social Security Number, we are required to withhold 30% from royalties of non-U.S. residents and remit this to the U.S. tax authorities. Further, the IRS may charge you a penalty of $50 for not providing us with your correct TIN or SSN.

To ensure we are not forced to withhold any of your royalties due to U.S. tax laws, please take a few moments to complete the following IRS Form:

W-8BEN Form

Please click here for instructions on how to complete the W-8BEN Form.

Once you have completed the relevant form simply send it to the following address:

Royalty Department
Partridge Singapore
1663 Liberty Drive
Bloomington, IN 47403
United States


Please ensure that all sections, including Taxpayer Identification Number and Signature, are completed prior to submitting the forms.

Forms must be submitted no later than 5 December of each calendar year.

IRS Tax Form for US Citizens

To comply with U.S. tax withholding and reporting requirements, we require a valid IRS Form from our authors. Where there is no IRS Form received by our offices identifying your Taxpayer Identification Number or Social Security Number, we are required to withhold 28% from royalties of U.S. residents and remit this to the U.S. tax authorities. Further, the IRS may charge you a penalty of $50 for not providing us with your correct TIN or SSN.

To ensure we are not forced to withhold any of your royalties due to U.S. tax laws, please take a few moments to complete the following IRS Form:

W-9 Form

Once you have completed the relevant form simply send it to the following address:

Royalty Department
Partridge Singapore
1663 Liberty Drive
Bloomington, IN 47403


Please ensure that all sections, including Taxpayer Identification Number and Signature, are completed prior to submitting the forms.

Forms must be submitted no later than 5 December of each calendar year.

Will Partridge Singapore send me a 1099 to report additional income from royalty payments?

If you earned $10.00 or more in royalties within a fiscal year, we will automatically send you a 1099 statement. The 1099 reports your additional income in royalties during the first, second and third quarter of the current year and the fourth quarter of the previous year. It is the form you need to use to report taxes showing additional earning or contractual work. (If you are not a U.S. citizen, you will receive a 1042, very similar to the 1099.)

If you have questions regarding reporting taxes, please contact your tax professional.

If you need more information, we're always here to help. Please call 800 101 2657 (toll-free in Singapore) or 1 800 81 7340 (toll-free in Malaysia) or +65 6494 8865 (international calling rates apply if calling from outside Singapore).